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Customer Support

We’re here to support your business with reliable wholesale service. As a supplier to restaurants, bars, and other food establishments, we ensure smooth ordering, timely deliveries, and responsive assistance.

For help with orders, deliveries, or account inquiries, contact our support team, we’re ready to assist!

Woman, man and computer for call center agent, communication and happy for talking, typing
Woman, man and computer for call center agent, communication and happy for talking, typing

We're here to help!

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Chat with Our Support Team

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You can find us in any of these locations

Location

3153 Thunderbird Crescent, Burnaby, BC

V5A 3G1

(604) 294-6328

4156 Hastings St, Burnaby, BC

V5C 2J4

(604) 291-9373

FAQ

Frequently asked questions

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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